FAQ's
Frequently Asked Questions
A National Switch is a payment gateway that facilitates efficient payment processing and interoperability between the service offering of commercial banks, non-bank financial organizations and various other payment institutions within Zambia.
The switch went live on 23 September 2018 switching ATM transactions and about a year later, 30 September 2019 went live on POS switching.
- Reduce infrastructure acquisition and transaction costs through shared centralized infrastructure among financial institutions and customers in Zambia;
- Provide/Promote a multifaceted inter-bank switching platform for all delivery channels that will easily be interoperable with other payment and settlement systems;
- Promote the development of e-products and delivery channels that would extend the coverage of financial services in Zambia;
- To reduce the usage of cash and paper based financial instruments in Zambia through the introduction of secure and reliable electronic payment methods.
- Promote real-time payment of transactions through Straight Through Processing in order to enhance efficiency
- National Financial Switch
- Electronic Funds Transfer
- Cheque Truncation System
- Centralized Debit Mandates
- Net Settlement Reporting
Real Time Transactions
Secure and Trustworthy
Interconnected Banking
Unlock a World of Seamless Transactions!.